Shipping Rates and Policy

• Standard shipping: free on all orders, every product and bundle, no minimum spend.
• The price you see at checkout is the total you pay — no surprise handling fees.

Orders are picked and packed within 1 to 2 business days (Monday to Friday, excluding US public holidays). Orders placed after 2pm ET, or over a weekend, begin processing the next business day.

• Continental United States: 5 to 8 business days after dispatch.
• Alaska, Hawaii and US territories: 7 to 12 business days after dispatch.

Total time from order to doorstep is usually 6 to 10 business days. Peak periods, weather and carrier delays can add a few days.

As soon as your parcel leaves our facility we email you a tracking link. Tracking can take up to 24 hours to show its first scan with the carrier. If you haven't received tracking within 3 business days of ordering, email help@klydex.com and we'll look it up.

We ship to the address exactly as entered at checkout. Incorrect or incomplete addresses are the most common cause of delays. If you spot a mistake, email us immediately — if the order hasn't shipped we can correct it. Parcels returned to us as undeliverable are refunded in full.

• If tracking hasn't updated for 7 business days, email us and we'll open a carrier investigation.
• If a parcel is confirmed lost in transit, we reship it free of charge or refund you in full, your choice.
• If tracking shows delivered but you can't find the parcel, check with neighbours and your building, then email us — we'll make it right.

Multi-pack bundles ship together in a single parcel wherever possible. If an order needs to be split across parcels, you get tracking for each one.

This policy applies to every product sold by Klydex on this site, currently:

• TrueFit Compression Socks
• TurboJet High-Pressure Spray Gun
• GreaseKiller™ Spray

We currently ship within the United States only. Any import duties or taxes for other destinations are not something we can collect or cover.